Utility Center
Sponsored by: Citizen's Energy Group
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Utility Center Overview
About Citizens
Recognizing a broadening business model and a renewed focus on conservation, Citizens Gas & Coke Utility was recently renamed Citizens Energy Group. Citizens has a single focus on customer service because its visionary founders, including Colonel Eli Lilly, chartered the company in 1887 as a Public Charitable Trust. Using a not-for-profit approach, Citizens either returns profits to you in the form of lower rates or reinvests profits to make its facilities more reliable and efficient. While most utilities are beholden to the quarterly demands of out-of-town stockholders, the unique Citizens Trust simply means everything we do is focused on serving you.
CEO
As CEO I am responsible for all business operations, and I am very busy throughout the day. I print invoices for all businesses in JA BizTown, fill out claim settlement letters, and take them to the assigned businesses. I also give a speech at the Town Meeting.
CFO
As second in command, I spend most of my time working on a computer to help process the payroll checks for employees. I pay all of the business expenses and make deposits to the bank. I am very busy throughout the day and have A LOT of paper work on my desk. It is important for me to be organized.
Insurance Agent
I help complete each insurance policy. Another important part of my job is to visit each business and count the insurable items, calculating the amount of insurance each business needs. I also deliver invoices and collect payments from each business.
Underwriter
I prepare an important underwriting worksheet for each business as part of the insurance process. I also perform calculations that are required. Often, I need to research property and liability hazard codes before recording them on various forms. I make recommendations for future insurance coverage, when necessary.
Travel Agent
I know all about the exciting travel opportunities offered from JA BizTown and can locate the destinations on a map. I share information about various vacation options and provide Travel Insurance to our clients.
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